FAIRMINUTE
NON-CODE PRODUCT PROTOTYPE · Graphiques Innovation Challenge
The Fairness Layer of the Service Economy

What if everyone's time had a price?

A mutual time-accountability protocol where both parties stake a small deposit, appointment events are timestamped, claims are verified, and settlement follows the evidence.

Symmetric accountability Neutral verification Automatic settlement
GENERAL CONSULTATION
Dr. Sarah Mehta
Tuesday · 3:00–3:20 PM
$100
YOUR STAKE
$5
PROVIDER STAKE
$5
CONFIRM APPOINTMENT
One appointment · one neutral protocol
01
◫

Book

Service is $100. Customer and provider each stake $5.

02
◎

Check in

Timestamp creates an objective record of attendance.

03
◷

Monitor

Appointment window and grace period run automatically.

04
⌁

Verify

Both parties can submit claims and supporting evidence.

05
✓

Decide

Verified exception, unsupported claim, or human review.

06
↔

Settle

Stakes return or transfer according to the decision.

Live appointment

The clock becomes the neutral witness.

Appointment #FM-10482 · Dr. Sarah Mehta · General Consultation

3:00
Start
3:05
Check-in
3:20
Window ends
3:35
Grace ends
Customer check-in3:05 PM ✓
Provider start3:35 PM
Elapsed delay30 min
When delay occurs

Provider delay detected

Grace period exceeded. FairMinute records the event, but does not assign fault automatically.

Provider accountability stake$5.00
Current statusVerification required
Settlement paused

Evidence is reviewed before any transfer.

Verification layer

Both parties get heard.

FairMinute builds the decision from the appointment record and evidence supplied by both sides.

Customer claim

“I arrived at 3:05 PM and waited.”

✓ CHECK-IN VERIFIED

Provider claim

“A medical emergency caused the delay.”

◷ EVIDENCE UNDER REVIEW
TimestampAppointment recordCheck-inException evidence
Decision states
🟢 Verified exceptionStakes returned
🟡 ReviewSettlement paused
⚫ Unsupported claimRule applies

Emergency handling uses predefined exception categories, evidence, and review rather than a one-click “emergency” escape.

Example outcome · verified emergency
✓ Exception verified

A legitimate medical emergency caused the provider delay. No fault is assigned.

CUSTOMER STAKE$5 → $5Returned
PROVIDER STAKE$5 → $5Returned
FAIRMINUTE FEE$0No transfer
SETTLED FAIRLY

No claim. No complaint. The evidence decided.

Alternate outcome

If the claim is not verified

Customer check-in is verified, grace period is exceeded, and no valid exception is established.

CUSTOMER+$5Compensation
PROVIDER STAKE−$5Transferred
PROTOCOL FEE*$0.5010% example

*Illustrative revenue model from the FairMinute concept: 5–10% of transferred stake.

Trust ledger

Repeated behavior becomes visible.

PROVIDER PUNCTUALITY
92%
Based on appointment history
CUSTOMER PUNCTUALITY
97%
Based on appointment history